Water damage at any time can be a frustrating experience. Whether it occurs after a heavy rainfall, and it penetrates through your roof; or a pipe freezes and breaks, and floods out your basement, the damage can occur quickly and be extensive. It can be wearisome sorting through your things, and working with your insurance to get things cleaned up as soon as possible.
The first thing to do is put a stop to the water flow, or contain it to as small an area as possible. After a call to your insurance agent, you’ll probably do best with a restoration company that specializes in water damage.
Not all water damage restoration companies are equal. Always start by asking for experience and referrals. The best companies will have a well trained staff, and have training in everything from proper flood cleanup, to sewer and mold removal, and finally to rebuilding qualifications to put your home back to its original structure.
Also look for a company that can help you work with the insurance company as well as handle the water damage. Because they deal with insurance claims on a weekly basis, they should be able to answer your questions and provide you with the materials you’ll need to satisfy documentation needed by your agent.
The basic restoration process includes:
- Removal of all items affected by the water
- Thorough cleaning of ceiling, walls, floors, carpets, furniture, and any other valuables
- Correction of the problem that caused water damage
- Restoration, including repairs, repainting, and repurchasing items destroyed by water
While it is difficult hiring a company for services you’re not quite sure of, trust your instincts. If you’ve done your research, and click with one personality, go with that firm. The key is to have trust, as they will have a major affect on your home and your lifestyle until the job is complete.